My account was showing -**.** and change I checked it yesterday and it was positive...

GetHuman-lisaacos's customer service issue with Bank of America from September 2018

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The issue in GetHuman-lisaacos's own words
My account was showing -**.** and change I checked it yesterday and it was positive *.** and some change now I checked it again and it's **.** dollars and change in the negative. I spoke to a representative and she told me that if I had locked the card that it couldn't be debited. So I did and its still being debited!!! And who is this my happy money company that keeps debiting my card!!! *I want to stop!!! They are doing this without my authorization!!! *I thought y'all were supposed to protect my money!!!
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Bank of America

Customer service issue
Reported by GetHuman-lisaacos
Sep 21st, 2018 - 6 mons ago
I have an issue with Bank of America too
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GetHuman-lisaacos started working on this issue
Sep 21st, 2018 4:38pm