My name is Mitzy Bueno, I reported ** days ago a claim, and I didnt hear nothing about...

GetHuman-mitzymbu's customer service issue with Bank of America from August 2018

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My name is Mitzy Bueno, I reported ** days ago a claim, and I didnt hear nothing about that until now* claim number: *************I sent by Zelle from my account checking twice ***$ to Joe Luis Acosta cell phone: ***-***-****** *********** ********** and he never received this money, he thought his phone was in his BOA account, but not, you guys told me the money went to a chase bank but he don't have chase bank, please I need a answer for this , thanks you so much
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Bank of America

Customer service issue
Reported by GetHuman-mitzymbu
Aug 26th, 2018 - 4 mons ago
I have an issue with Bank of America too
Fixed
Seen by 7 customers so far
Similar issue to 4199 others
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Timeline
GetHuman-mitzymbu started working on this issue
Aug 26th 12:47am
GetHuman-mitzymbu indicated the issue is not fixed yet.
Aug 26th 1:56am
GetHuman-mitzymbu indicated the issue is not fixed yet.
Aug 27th 1:47am