if an auto electronic funds transfer comes out of a bank account for rent and rent incr...

GetHuman-bratnlg's customer service issue with Bank of America from August 2018

Help with my Bank of America issue
The issue in GetHuman-bratnlg's own words
if an auto electronic funds transfer comes out of a bank account for rent and rent increases a few dollars why won't bank of America adjust the withdrawal amount so a money order won't have to be purchased to make up the difference? This makes it very hard for someone on a fixed income and has to pay someone to take them to the store to purchase a money order under $*.**. This is not very customer friendly for the elderly
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Bank of America

Customer service issue
Reported by GetHuman-bratnlg
Aug 24th, 2018 - 4 mons ago
I have an issue with Bank of America too
Fixed
Seen by 4 customers so far
Similar issue to 4144 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-bratnlg started working on this issue
Aug 24th 2:52pm
GetHuman-bratnlg indicated the issue is not fixed yet.
Aug 24th 3:54pm
GetHuman-bratnlg indicated the issue is not fixed yet.
Aug 27th 7:48pm