I think it's just terrible that BofA does not allow customers to email them with a simp...
GetHuman-kalebzoe's customer service issue with Bank of America from August 2018
Help with my Bank of America issue
First: share to improve GetHuman-kalebzoe's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kalebzoe to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-kalebzoe may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-kalebzoe's own words
I think it's just terrible that BofA does not allow customers to email them with a simple question, but makes them go through the horrific process of calling and being on hold and listening to the most annoying pitches over and over and over and over. I waited ** minutes last week and no one ever got on and I wanted to scream that I had to listen to your recordings over and over and over and over and over. There are real live people on the other end that you make money off of. But I guess you have gotten to big to care about people. No need to get back to me with any form email.
GetHuman-kalebzoe did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-kalebzoe fixed the problem
We are waiting for GetHuman-kalebzoe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.