I think it's just terrible that BofA does not allow customers to email them with a simp...

GetHuman-kalebzoe's customer service issue with Bank of America from August 2018

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The issue in GetHuman-kalebzoe's own words
I think it's just terrible that BofA does not allow customers to email them with a simple question, but makes them go through the horrific process of calling and being on hold and listening to the most annoying pitches over and over and over and over. I waited ** minutes last week and no one ever got on and I wanted to scream that I had to listen to your recordings over and over and over and over and over. There are real live people on the other end that you make money off of. But I guess you have gotten to big to care about people. No need to get back to me with any form email.
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Bank of America

Customer service issue
Reported by GetHuman-kalebzoe
Aug 24th, 2018 - 4 mons ago
I have an issue with Bank of America too
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GetHuman-kalebzoe started working on this issue
Aug 24th 3:00am