My credit report from Transunion showed that I have an account in BoA. However, I have...

GetHuman-waynewch's customer service issue with Bank of America from August 2018

3 views
 | 
4045 similar
 | 
0 following
Help with my Bank of America issue
How did GetHuman-waynewch do it?
Waiting to hear how GetHuman-waynewch fixed the problem to share with other customers.
The issue in GetHuman-waynewch's own words
My credit report from Transunion showed that I have an account in BoA. However, I have no knowledge of this at all. I submitted the dispute through Transunion many times and they confirmed the information is correct. I have also talked to the agent in person in BoA and they didnt find any recored of mine in terms of name and SSN. My name is WEI-CHENG HUNG and I would like to provide more information if needed. Thanks
GetHuman-waynewch did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-waynewch fixed the problem
We are waiting for GetHuman-waynewch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bank of America email you?
This email address isn't valid
Follow this issue
See how GetHuman-waynewch fixes it.
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman-waynewch
Aug 22nd, 2018 - 3 mons ago
I have an issue with Bank of America too
Fixed
Seen by 3 customers so far
Similar issue to 4045 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-waynewch started working on this issue
Aug 22nd 12:05am
GetHuman-waynewch confirmed the issue is fixed. Hooray!
Aug 22nd 12:07am