I received the email as below and I sent the shipping bill but the payment has not been...

GetHuman-hannako's customer service issue with Bank of America from August 2018

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I received the email as below and I sent the shipping bill but the payment has not been made. Is this a scam?****iPhone**************** **:***Bank of America *B*****@***.com*****:** ** * * * *Bank of America Higher Standards Home* * *TRANSFER ORDER HAS BEEN APPROVED* * *TRANSFER ORDER*Transfer Order from Bank of America Online Banking has been Approved .* *TRANSFER ORDER HAS BEEN APPROVED* *Dear Kawai Hanna,* * * We honour to inform you that we had received the transfer of (¥***,***.**YEN) been paid to you by Chris Brandy for an Auction of (Goods) and the payment has been Processed and Consequently been Approved...* *BELOW ARE YOUR NOTED BANK INFORMATION :* *PAYMENT ACCOUNT DETAILS*BENEFICIARY NAME*ACCOUNT NUMBER*BANK NAME* *SWIFT CODE* *Kawai Hanna****-********MUFG Bank, Ltd.* *BOTKJPJT* * *We have finished the procedure of the transferring of the full payment to your bank account , but you will need to ship out the items and send us the tracking number, for your shipment verification so that we can activate your bank account and the full payment of (¥***,***.**YEN) will be transferred into your account from Bank of America directly to your bank account.* **This Is Our Information For The Buyer ***. You must know that once the payment has been made by the buyer the money now belongs to the seller and it will be transferred immediately to his or her account as soon as the seller follow our procedure.* * **. Once shipment has been verified, the money will be delivered to the seller's bank account information given to us by you and hence from now on ,You did not have any control on the money paid by you to the seller as we are the one to handle everything yours is to receive your money, we are using this policy to protect both the seller and buyer from internet fraud.* * *You can go ahead now and ship out your buyer's item*s* and send to us the Scan Way Bill*Tracking Number in order for us to activate your bank account and to complete the final process and within the next **-Hours time your money will arrive into your bank account, however,you will be receiving your money as soon as you send us the Scan Way Bill*Tracking Number of the shipment receipt ,You will have to ship the item to the shipping address provided by the buyer .* *We are very sorry for any inconvenience or delay this may cause,we will like you to verify your bank information properly and see that there is no mistake.If there is, kindly contact us .* ****PLEASE NOTE*****Your bank account will be activated with the money immediately you send the shipment details and has been verified.This measure is taken in order to protect both seller and buyer interests and to reduce the occurrence of fraudulent activities.* *** * Brian Moynihan*Chairman, CEO and President* Bank of America logo ******************************************************************* ********************************************************************Investment products provided by Bank of America *Investment Services, Inc.**We Bank **hours,you can visit us anytime.***BE WARNED****F.B.I NOTE THAT ALL THE TRANSACTIONS INVOLVING BANK OF AMERICA IS BEING MONITORED BY FBI IN ORDER TO PREVENT FRAUDULENT ACTIVITIES.
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Bank of America

Customer service issue
Reported by GetHuman-hannako
Aug 21st, 2018 - a mon ago
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GetHuman-hannako started working on this issue
Aug 21st 9:50pm
GetHuman-hannako confirmed the issue is fixed. Hooray!
Aug 23rd 7:03am