Hello my debt card got shut off due to me being stationed overseas in Germany. my trave...

GetHuman-tatummah's customer service issue with Bank of America from August 2018

5 views
 | 
3841 similar
 | 
0 following
Help with my Bank of America issue
Next: our robot will wait on hold for GetHuman-tatummah to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-tatummah's own words
Hello my debt card got shut off due to me being stationed overseas in Germany. my travel noticed ran out and they suspected fraudulent purchases on my account. Due to me being all the way in Germany and my card getting shut off the new card needed to be sent to my home address in the united states then sent here to my base but I've been in this process for about a month and a half and still haven't received the new card. I've been unable to access my money from this account which has been making it difficult to pay for bills out here. I attempted to transfer money into my other bank account out here but it is asking for the new card Information. Is there anyway I can transfer the money without the new debt card that I haven't received?
GetHuman-tatummah did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-tatummah fixed the problem
We are waiting for GetHuman-tatummah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tatummah fixes it.
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman-tatummah
Aug 16th, 2018 - a yr ago
I have an issue with Bank of America too
Fixed
Seen by 5 customers so far
Similar issue to 3841 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-tatummah started working on this issue
Aug 16th, 2018 2:08pm
GetHuman-tatummah indicated the issue is not fixed yet.
Aug 16th, 2018 3:34pm
GetHuman-tatummah indicated the issue is not fixed yet.
Aug 19th, 2018 5:04pm
GetHuman-tatummah indicated the issue is not fixed yet.
Aug 19th, 2018 6:13pm