GetHuman-kaysscho's customer service issue with Bank of America from August 2018
Help with my Bank of America issue
The issue in GetHuman-kaysscho's own words
Get a CREDIT. Dispute is not solved. ... Dispute claim. Dress from China. $***.** It cost me $**.** to send back. MC requested the tracking number. I did give them the info. They told me they have no proof package was delivered. ?Merchants are scams from China and told them it wasn’t received!!! You cannot get a hold of them....now. Site no longer exists! MC credited my statement in July — but billed me again in August!! What is going on??!! Extremely unsatified customer. My husband and I will apply for a new credit card from DISCOVER if our dispute is not resolved ASAP. We expect MC to support their loyal customers and work with them, not against them. We pay our monthly bill promptly each month.
Dress was returned
Credit on statement
Credit score is excellent
Wrote a letter to Mc headquarters. Awaiting reply
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