Problem is not solved

GetHuman-kaysscho's customer service issue with Bank of America from August 2018

Help with my Bank of America issue
The issue in GetHuman-kaysscho's own words
Get a CREDIT. Dispute is not solved. ... Dispute claim. Dress from China. $***.** It cost me $**.** to send back. MC requested the tracking number. I did give them the info. They told me they have no proof package was delivered. ?Merchants are scams from China and told them it wasn’t received!!! You cannot get a hold of them....now. Site no longer exists! MC credited my statement in July — but billed me again in August!! What is going on??!! Extremely unsatified customer. My husband and I will apply for a new credit card from DISCOVER if our dispute is not resolved ASAP. We expect MC to support their loyal customers and work with them, not against them. We pay our monthly bill promptly each month.
Dress was returned
Credit on statement
Credit score is excellent
Wrote a letter to Mc headquarters. Awaiting reply
I have an issue with Bank of America too
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Bank of America

Dress from China
Customer service issue
Reported by GetHuman-kaysscho
Aug 11th, 2018 - 7 mons ago
I have an issue with Bank of America too
Fixed
Seen by 13 customers so far
Similar issue to 3638 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-kaysscho started working on this issue
Aug 11th, 2018 5:26am
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 12th, 2018 6:36am
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 12th, 2018 6:37am
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 13th, 2018 1:54pm
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 13th, 2018 1:58pm
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 13th, 2018 2:00pm
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 14th, 2018 7:07am
GetHuman-kaysscho indicated the issue is not fixed yet.
Aug 14th, 2018 7:09am