Someone made a deposit of $*,***.** into my account .
GetHuman976964's customer service issue with Bank of America from August 2018
Help with my Bank of America issue
First: share to improve GetHuman976964's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Bank of America help.
The issue in GetHuman976964's own words
I was trying to check my balance and see if my mother money got put on there ... My debit card has been missing for some days . I didn’t call and cancel it cause i figured i might have lost it in my house . When I looked on my mobile banking i seen the transaction and i know i haven’t been able to make that . My mother is also on this account with me but she had been on a cruise for the last two days so i know it’s not her . I am only **years old . I don’t know what’s going on and i’m unable to contact my mother to tel her what’s going on . I talked to a woman on the phone and she said i would be able to get my account back and i would just need to talk to someone about it but when she directed me to somewhere else i was on hold for an entire hour .
This is frustrating because i am only ** and this is my FIRST bank account . I’ve never experienced anything like this at all .
Giving me my account back and giving my mother and I a whole new set of cards.
I’ve only been a customer for a few months . I didn’t expect for this to even happen to me . I’m about to start my freshman year of college and i needed my bank account just so it would be easy to transfer funds if i needed them.
I’ve been on the phone with various people for the past * hours and everyone kept directing me to other people .
I have an issue with Bank of America too
How GetHuman976964 fixed the problem
We are waiting for GetHuman976964 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Bank of America customer problems.