I am Radha Govindrajan & my BOA credit card * is XXXXXXXXXXXX****. I have not made any...

GetHuman975780's customer service issue with Bank of America from August 2018

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The issue in GetHuman975780's own words
I am Radha Govindrajan & my BOA credit card * is XXXXXXXXXXXX****. I have not made any purchases on this card. However, there are many fraudulent charges on my card. I received an alert only for the last three charges today. I am puzzled as to why I was not alerted to the earlier charges in July ****. All the charges $***.**, $***.**, $***.**, $***.**, $***.**, $***.**, $***.**, $***.**, $***.** are fraudulent. My account balance should be zero.*I tried calling the international collect call number ***-***-**** since I am currently in India due to a family emergency but the operator would not accept it as a collect call. I had to call directly & after being kept on hold for nearly ** minutes, I was bounced from department to department & finally had to hang up because of the expense of the call. I request you to cancel all these charges on my account. I also request you to consider reimbursing me for my expensive international call to BOA as a credit to my account.*Thank you,*Radha Govindrajan
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Bank of America

Customer service issue
Reported by GetHuman975780
Aug 10th, 2018 - 8 mons ago
I have an issue with Bank of America too
Fixed
Seen by 7 customers so far
Similar issue to 3619 others
0 customers following this
Items needed
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Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman975780 started working on this issue
Aug 10th, 2018 4:36pm
GetHuman975780 shared this issue with others over email
Aug 10th, 2018 4:39pm
GetHuman975780 indicated the issue is not fixed yet.
Aug 10th, 2018 5:37pm
GetHuman975780 indicated the issue is not fixed yet.
Aug 14th, 2018 7:35am
GetHuman975780 indicated the issue is not fixed yet.
Aug 14th, 2018 7:36am
GetHuman975780 indicated the issue is not fixed yet.
Aug 14th, 2018 7:47am
GetHuman975780 indicated the issue is not fixed yet.
Aug 14th, 2018 7:48am