My recent payment statement is showing me delinquent in paying my previous payment. It...
GetHuman942389's customer service issue with Bank of America from August 2018
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The issue in GetHuman942389's own words
My recent payment statement is showing me delinquent in paying my previous payment. It is not true. I used the telephone banking and was emailed a confirmation that the payment was received and in time. I was shocked that this payment showed up on my current payment as delinquent and with penalties. My tracking number was *****. Making matters worse was my credit card ending in **** was compromised. I now have another Bank of America credit card ending in ****. I need to get this mess cleared up. Please help me ASAP. Thank you.
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