Someone is trying to open a Bank of America credit card or bank account in my name. My...

GetHuman-bobjehl's customer service issue with Bank of America from August 2018

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The issue in GetHuman-bobjehl's own words
Someone is trying to open a Bank of America credit card or bank account in my name. My name is Robert Jehli and we were notified by Experian that someone has requested a credit report. They have my name, social security number and date of birth. They have already made fraudulent charges on a master card not associated with Bank of America. I have been attempting to contact the Fraud Dept, but I have to provide a credit card number which I don't have. Please contact me.
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Bank of America

Customer service issue
Reported by GetHuman-bobjehl
Aug 1st, 2018 - 9 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 21 customers so far
Similar issue to 3176 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-bobjehl started working on this issue
Aug 1st, 2018 3:37pm