I placed an order overseas and originally did not receive my product in the express tim...

GetHuman926771's customer service issue with Bank of America from July 2018

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The issue in GetHuman926771's own words
I placed an order overseas and originally did not receive my product in the express time frame they said. Called back to get my money back. My account was credited while claim was opened. Then they reshipped the order with tracking number although I said not to. Tracking did not give accurate info. Then Tuesday the package showed up to my work after hours. Somebody was so supposed to sign but nobody did. The package was stolen. I spoke to somebody who said they would double refund my order price. I received one refund but not two. Now they say rheu won't refund the second monies....Help!!!!
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Bank of America

Customer service issue
Reported by GetHuman926771
Jul 28th, 2018 - 10 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 3 customers so far
Similar issue to 3023 others
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Timeline
GetHuman926771 started working on this issue
Jul 28th, 2018 11:08pm