Hello , I first opened a bank account with B of A ** years ago , I still have a open ac...

GetHuman-rickjloy's customer service issue with Bank of America from July 2018

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The issue in GetHuman-rickjloy's own words
Hello , I first opened a bank account with B of A ** years ago , I still have a open account today . I opened a letter yesterday that came from B of A home loan dept. It opened with the words The interest- only period on your home loan will end on **********? This has became a complete shock to myself with it followed in saying ( SO YOU HAVE TIME TO PLAN AHEAD, WE WANT YOU TO KNOW THAT THERE MAY BE A SIGNIFICANT INCREASE IN YOUR MONTHLY PAYMENTS ????? I'm disappointed with B of A. with this Happening your giving a ** day notice to except this as my monthly is going to be ALMOST DOUBLED ???? B of A thinks by giving a ** day Heads up my monthly payments on my home loan was$****.** - and New payment is$****.** * a increased payment difference of $****.** ???? I called B of A * years ago when I got laid off to say I'm not sure if i was going to be able to continue making payments . ? Nothing as far as help , just a book to fill out that i started to do and became so depressed and worried I went out and worked * jobs to not miss a payment ??? I will be making this available in every possible way to every person in this world some how B of A treats a customer that has bent over backwards to ensure not to default in my home loan and being a customer for over ** years GETS NOTHING BUT A LETTER *O DAYS SO I CAN PLAN ON PAYING BASICALLY * MORTGAGE PAYMENTS A MONTH INSTEAD OF ONE ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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Bank of America

Customer service issue
Reported by GetHuman-rickjloy
Jul 27th, 2018 - 10 mons ago
I have an issue with Bank of America too
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GetHuman-rickjloy started working on this issue
Jul 27th, 2018 4:46pm