Marlise again so called Friday about my claim was on hold for ** minuets Courtney in cl...

GetHuman859971's customer service issue with Bank of America from July 2018

Help with my Bank of America issue
The issue in GetHuman859971's own words
Marlise again so called Friday about my claim was on hold for ** minuets Courtney in claims told me that ***.** would be in my account by end of day I asked about negative she replied *-* days she was gonna speek to her supervisor so I called back a man he called Courtney she said it was being processed as we speak him and her called back the rudest supervisor I ever dealt with said she told you wrong that’s why you don’t have it yet REALLY no email call nothing my gas gets cut off cause I’m telling them what Courtney told me I switch banks to get slapped in my face I wouldn’t order ***.** of the same thing wrong size being a mother then said it was delivered Saturday never recieved it email Groupon she told me to look in bushes or back porch WOW I don’t have either then says some carriers scan it delivered b* they actually do huh if there is a dispute already y a signature a Requirement and why am I negative *** and that card was cut off ********* I have never been treated like this EVEr in my life I’m so hurt in many ways still don’t have money or product or gas oh thanks for not charging the overdraft fee

GetHuman859971 did not yet indicate what Bank of America should do to make this right.

How GetHuman859971 fixed the problem
I kept calling and finally someone called me back he listened and guaranteed me that he didn't know how or what could be done but give him two days and woke up this morning and my funds had been reimbursed thank you so much bank of America honesty and persistents goes a long way
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Bank of America

Customer service issue
Reported by GetHuman859971
Jul 8th, 2018 - 4 years ago
Fixed
GetHuman859971 shared how to fix
Seen by 15 customers so far
Similar issue to 2381 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman859971 started working on this issue
Jul 8th, 2018 10:55am
GetHuman859971 confirmed the issue is fixed. Hooray!
Jul 11th, 2018 2:55pm

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