My name is Edy Saint Eloi, I contacted Bank Of America for a Home loan, during the proc...

GetHuman-saintelo's customer service issue with Bank of America from July 2018

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The issue in GetHuman-saintelo's own words
My name is Edy Saint Eloi, I contacted Bank Of America for a Home loan, during the process the lender of the Bank of America took to my account $***.** for appraisal on March *, **** ( Ref. Statement March **** page *), but it did not work. So I had to contact another Bank because I didn’t want to lose the house. I asked Bank Of America to send the appraisal report to the new Bank, what was done.**At the time of my closing, Mellex Title took a second time $*** for appraisal since Mellex Title received an Invoice from Bank of America for this amount and this money was sent to Bank of America. **So, please, I want to get my $***.** back.
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Bank of America

Customer service issue
Reported by GetHuman-saintelo
Jul 1st, 2018 - a yr ago
I have an issue with Bank of America too
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Last 4 of SSN
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Timeline
GetHuman-saintelo started working on this issue
Jul 1st, 2018 1:08am
GetHuman-saintelo indicated the issue is not fixed yet.
Jul 4th, 2018 1:53pm