I have not received my new credit card in the mail but I did receive an envelope with...

GetHuman-khristy's customer service issue with Bank of America from June 2018

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The issue in GetHuman-khristy's own words
I have not received my new credit card in the mail but I did receive an envelope with materials asking if I had activated it yet. When I call the machine states my mail was returned undeliverable due to mailing address. I have a *** emergency address and then our mailing address. I currently have * other accounts with BOA and receive mail without a problem as well as the activation envelope. Help please!!
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Bank of America

Customer service issue
Reported by GetHuman-khristy
Jun 29th, 2018 - a yr ago
I have an issue with Bank of America too
Fixed
Seen by 22 customers so far
Similar issue to 2106 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-khristy started working on this issue
Jun 29th, 2018 10:57pm
GetHuman-khristy indicated the issue is not fixed yet.
Jun 29th, 2018 11:59pm
GetHuman-khristy confirmed the issue is fixed. Hooray!
Jul 1st, 2018 12:01am