Hi *My name is Thu, I always pay before due day, but something just happens last week t...

GetHuman-bellahoa's customer service issue with Bank of America from June 2018

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The issue and preferred resolution, in GetHuman-bellahoa's own words:
Hi *My name is Thu, I always pay before due day, but something just happens last week that my card can’t purchase anything. The ca****er said my card is declined. I try in many stores also. But I always pay on due day, I really confused. Can you help me find out what happened to my credit card?*Name on card is Thu Ngoc Anh Hoang*Thank you for your cooperation.*Hope get your reply as soon as possible.
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Bank of America

Customer service issue
Reported by GetHuman-bellahoa
Jun 26th, 2018 - 2 mons ago
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Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-bellahoa started working on this issue
Jun 26th 12:56am