On line company charged my account for around ***.** and took back a *.** amount and t...

GetHuman819389's customer service issue with Bank of America from June 2018

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Help with my Bank of America issue
Before contacting them, items GetHuman819389 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman819389's next move: have a Bank of America rep call.
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The issue and preferred resolution, in GetHuman819389's own words:
On line company charged my account for around ***.** and took back a *.** amount and then charged us again. I never got to the authorization page, I just got off of the sight as soon as I realized that it was a weight loss scam. You blocked the charges but they charged us again. You said that you would lift it again if it popped up again. Please help me.*Thank you, Tammy Carson
I trust that Bank of America will make this right and come up with a resolution that is fair.
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Bank of America

Customer service issue
Reported by GetHuman819389
Jun 25th, 2018 - 2 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 1991 others
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Timeline
GetHuman819389 started working on this issue
Jun 25th 7:03pm