Alaska Airlines told me they processed a refund back to my account but I just logged in...

Adam's customer service issue with Bank of America from June 2018

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The issue in Adam's own words
Alaska Airlines told me they processed a refund back to my account but I just logged into BofA and I don't see anything. I need Bank of America to look into what is going on.
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I have an issue with Bank of America too
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Bank of America

Customer service issue
Reported by Adam
Jun 25th, 2018 - 6 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 3 customers so far
Similar issue to 1980 others
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Timeline
Adam started working on this issue
Jun 25th 11:20am