Alaska Airlines told me they processed a refund back to my account but I just logged in...

Adam's customer service issue with Bank of America from June 2018

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Help with my Bank of America issue
Before contacting them, items Adam may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
Adam's next move: have a Bank of America rep call.
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The issue and preferred resolution, in Adam's own words:
Alaska Airlines told me they processed a refund back to my account but I just logged into BofA and I don't see anything. I need Bank of America to look into what is going on.
I trust that Bank of America will make this right and come up with a resolution that is fair.
Help with my Bank of America issue
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I just need Bank of America's fax number in Alaska...Just trying to see if I qualify for an Bank Of America accountI dont have a account. From bank of America. But i have a check from bank of america
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Bank of America

Customer service issue
Reported by Adam
Jun 25th, 2018 - 2 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 3 customers so far
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Timeline
Adam started working on this issue
Jun 25th 11:20am