Tried to sign in online acct said my acct is locked cant remember my debit card pin

GetHuman792721's customer service issue with Bank of America from June 2018

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The issue and preferred resolution, in GetHuman792721's own words:
The problem I ran into: Tried to sign in online acct said my acct is locked cant remember my debit card pin
I trust that Bank of America will make this right and come up with a resolution that is fair.
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Bank of America

Customer service issue
Reported by GetHuman792721
Jun 24th, 2018 - 2 mons ago
I have an issue with Bank of America too
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Seen by 2 customers so far
Similar issue to 1961 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman792721 started working on this issue
Jun 24th 10:15am