I cancelled an auto pay with Cricket Wireless and they still charged my account and now...

GetHuman-lesainga's customer service issue with Bank of America from June 2018

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The issue in GetHuman-lesainga's own words
I cancelled an auto pay with Cricket Wireless and they still charged my account and now I am over drawn. I paid my Cricket bill with another debit card and want my money back because Cricket had no right to charge my card. They said that I did cancel the auto pay but it should have been sooner. The fact is, I cancelled the auto pay before they took the money out and it should not have been taken out because I thought I had an account that could not be overdrawn. I should have stayed with the prepaid account with Bank of America if I knew this would happen.
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Bank of America

Customer service issue
Reported by GetHuman-lesainga
Jun 8th, 2018 - a yr ago
I have an issue with Bank of America too
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GetHuman-lesainga started working on this issue
Jun 8th, 2018 6:33pm