I need to cancel a zelle transfer due to it being on hold for a misspelling of the name.

GetHuman758605's customer service issue with Bank of America from June 2018

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The issue and preferred resolution, in GetHuman758605's own words:
The problem I ran into: I need to cancel a zelle transfer due to it being on hold for a misspelling of the name.
I trust that Bank of America will make this right and come up with a resolution that is fair.
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Bank of America

Customer service issue
Reported by GetHuman758605
Jun 7th, 2018 - 2 mons ago
I have an issue with Bank of America too
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Seen by 67 customers so far
Similar issue to 486 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman758605 started working on this issue
Jun 7th 2:31am