Issue with defective product from vendor

GetHuman334695's customer service issue with Bank of America from June 2018

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The issue and preferred resolution, in GetHuman334695's own words:
The problem I ran into: Issue with defective product from vendor
I trust that Bank of America will make this right and come up with a resolution that is fair.
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Bank of America

Customer service issue
Reported by GetHuman334695
Jun 6th, 2018 - 16d ago
I have an issue with Bank of America too
Not resolved
Seen by 1 customer so far
Similar issue to 122 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman334695 started working on this issue
Jun 6th 5:54pm