Why are checks from my Green.Money greenbyphone.com merchant account being rejected and...

GetHuman753875's customer service issue with Bank of America from June 2018

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The issue in GetHuman753875's own words
Why are checks from my Green.Money greenbyphone.com merchant account being rejected and sent back. I had one check get deposited with a hold and an identical check (payment *of*) was rejected and sent ups to me? My customer has told me the funds were taken from their account but they where sent to me by UPS marked RTM. What can i do to get these checks processed? My customer is waiting for the orders.
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Bank of America

Customer service issue
Reported by GetHuman753875
Jun 5th, 2018 - a yr ago
I have an issue with Bank of America too
Not resolved
Seen by 5 customers so far
Similar issue to 499 others
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Timeline
GetHuman753875 started working on this issue
Jun 5th, 2018 9:07pm