Asking for change in account - Verify a payment to Verizon - Didn't understand what was...

GetHuman-bigcheru's customer service issue with Bank of America from April 2018

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Help with my Bank of America issue
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The issue and preferred resolution, in GetHuman-bigcheru's own words:
Verify a payment to Verizon ... Asking for change in account
Didn't understand what was needed
Clarification of access
Help with my Bank of America issue
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Bank of America

Bill pay
Customer service issue
Reported by GetHuman-bigcheru
Apr 24th, 2018 - 3 mons ago
I have an issue with Bank of America too
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Seen by 1 customer so far
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Timeline
GetHuman-bigcheru started working on this issue
Apr 24th 2:08pm