My account went negative - keep my account from going negative - I was charged fees

GetHuman611170's customer service issue with Bank of America from April 2018

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Help with my Bank of America issue
Before contacting them, items GetHuman611170 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman611170's next move: have a Bank of America rep call.
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman611170's own words:
keep my account from going negative ... My account went negative
I was charged fees
have the overdraft feed returned to me
Help with my Bank of America issue
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Bank of America

checking account
Customer service issue
Reported by GetHuman611170
Apr 19th, 2018 - 3 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 2692 others
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Timeline
GetHuman611170 started working on this issue
Apr 19th 1:57pm