I need assistance from Bank of America. I do not understand how a company can make a c...

GetHuman-sfmack's Complaint issue with Bank of America Credit from October 2019

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The issue in GetHuman-sfmack's own words
I need assistance from Bank of America. I do not understand how a company can make a charge on a card that has been canceled. I have done everything, that Bank Of America has told me to do. I did call GoDaddy, they told me I had to have a pin to log into my account. My house has burned to the ground, I have no information to proceed forward. I feel that GoDaddy should refund the money back to the account. As I am, on State assistance. I have no way to pay Bank of America, as I do not feel that I owe this money!. I cancelled this card weeks ago. I must return the PC that I am using to help resolve this problem very soon. With the phone number on the GoDaddy account is not mine, I feel that I have been hacked. It as this point is my word against GoDaddy, I have spoke to other people who signed up with GoDaddy, and they to have came up with the same problem. *I would like for Bank Of America, to contact Go Daddy and see if this can resolved. I feel that I have done absolutely everything I can to get this problem resolved. One thing I really do not want to happen is Bank Of America charges me late fees on top of the current charge. And I do not want my Credit to be ruined either. If Bank of America would help with this problem it would be very much appreciated. If someone there needs to call me that would be fine. But honestly, I have explained everything in writing on this form. Thank You!

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Bank of America Credit

Complaint issue
Reported by GetHuman-sfmack
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 91 others
0 customers following this

Timeline

GetHuman-sfmack started working on this issue
Oct 21st, 2019 5:10pm

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