Need help with return of a dress ($*** tag price) I purchased **-** days back. It’s unw...

GetHuman743138's customer service issue with Banana Republic from August 2018

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The issue in GetHuman743138's own words
Need help with return of a dress ($*** tag price) I purchased **-** days back. It’s unworn and with tags but I can’t locate the receipt, so the store personnel said they can only refund*store credit for the current selling price which was $** for that dress. I paid approx $** for that dress after **% discount so how can I return it for just $**. Being a regular gap & banana republic customer and gap cardholder I don’t expect this behavior.
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Banana Republic

Customer service issue
Reported by GetHuman743138
Aug 22nd, 2018 - 3 mons ago
I have an issue with Banana Republic too
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Seen by 2 customers so far
Similar issue to 24 others
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Timeline
GetHuman743138 started working on this issue
Aug 22nd 2:47am