Missing rewards points

GetHuman-vcarter's customer service issue with Banana Republic from August 2018

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The issue in GetHuman-vcarter's own words
The problem: Missing rewards points
GetHuman-vcarter did not yet indicate what Banana Republic should do to make this right.
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Banana Republic

Customer service issue
Reported by GetHuman-vcarter
Aug 13th, 2018 - 3 mons ago
I have an issue with Banana Republic too
Not resolved
Seen by 3 customers so far
Similar issue to 21 others
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GetHuman-vcarter started working on this issue
Aug 13th 12:01pm