Our location was taken over by **hour fitness. I was pregnant at the time and then had...

GetHuman784814's customer service issue with Bally Total Fitness from June 2018

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The issue in GetHuman784814's own words
Our location was taken over by **hour fitness. I was pregnant at the time and then had a new baby so I did not make it in, in quite some time. When I did go in it was very late and they always just let me in and told me I'd have to go in in the day to get my information in. Now they told us it's too late and if I want in I need to pay for my own membership. My husband and I had a two person contract with Bally's and I'm wondering if I can get our contract emailed to me to take to **hour? To prove we had a two person contract.**Nathan Joyce***** E. **th Drive Thornton CO. ******N*****@***.com*Card * *********
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My name is John Howe. My billing address I’d ** Church Towers, Hoboken, Nj. my me...I want to cancel my member****p*Member****p * *************
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Bally Total Fitness

Customer service issue
Reported by GetHuman784814
Jun 14th, 2018 - 9 mons ago
I have an issue with Bally Total Fitness too
Fixed
Seen by 14 customers so far
Similar issue to 2 others
0 customers following this
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Timeline
GetHuman784814 started working on this issue
Jun 14th, 2018 6:24pm
GetHuman784814 shared this issue with friends on Facebook
Jun 14th, 2018 6:25pm
GetHuman784814 indicated the issue is not fixed yet.
Jun 14th, 2018 7:36pm
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Jun 14th, 2018 7:38pm
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Jun 14th, 2018 7:39pm
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Jun 14th, 2018 7:39pm
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Jun 14th, 2018 7:45pm
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Jun 14th, 2018 7:51pm
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Jun 14th, 2018 7:52pm
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Jun 14th, 2018 7:53pm
GetHuman784814 indicated the issue is not fixed yet.
Jun 15th, 2018 7:30pm