My son ordered his master's degree cap, gown, tassel and hood on February **th. He also...

GetHuman-dsokelly's customer service issue with Balfour from March 2019

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The issue in GetHuman-dsokelly's own words
My son ordered his master's degree cap, gown, tassel and hood on February **th. He also paid for * day shipping. He has still not received it. We've called once and were told by the manager that she would personally take care of the mix up and ship everything within * days. That was * weeks ago. I am so mad and disgusted by your customer service! I would like an explanation and resolution. His order number is ******.
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Balfour

Customer service issue
Reported by GetHuman-dsokelly
Mar 31st, 2019 - 6 mons ago
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Seen by 5 customers so far
Similar issue to 15 others
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GetHuman-dsokelly started working on this issue
Mar 31st 12:12pm