Why is it that your option to pay at the hotel up on arrival is not being honored at se...

GetHuman1973049's customer service issue with Backpage.com from January 2019

8 views
 | 
48 similar
 | 
0 following
Help with my Backpage.com issue
First: share to improve GetHuman1973049's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1973049's next move: try the Backpage.com help center.
Backpage.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1973049 will want to follow the link below to head to their help center. We will check on GetHuman1973049 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1973049 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1973049's own words
Why is it that your option to pay at the hotel up on arrival is not being honored at several hotels in Atlanta, GA the weekend of the Superbowl, February *nd through *rd ****.*I booked several rooms for me and my guest to now find out the hotel has cancelled the rooms, because they already sent for preauthorization of credit card charges.**When the reservation was made it clearly stated like it always do is "pay at hotel" when arrived. Why are rooms being cancelled with this choice by on my reservations. I now have no room for the Superbowl two weeks before the game.
GetHuman1973049 did not yet indicate what Backpage.com should do to make this right.
I have an issue with Backpage.com too
How GetHuman1973049 fixed the problem
We are waiting for GetHuman1973049 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Backpage.com's attention and get better help faster. Tap below to get started.
Having Backpage.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1973049 fixes it.
This email address isn't valid

Backpage.com

Customer service issue
Reported by GetHuman1973049
Jan 15th, 2019 - 9 mons ago
I have an issue with Backpage.com too
Not resolved
Seen by 8 customers so far
Similar issue to 48 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1973049 started working on this issue
Jan 15th 11:58pm