Why is it that your option to pay at the hotel up on arrival is not being honored at se...

GetHuman1973049's customer service issue with Backpage.com from January 2019

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The issue in GetHuman1973049's own words
Why is it that your option to pay at the hotel up on arrival is not being honored at several hotels in Atlanta, GA the weekend of the Superbowl, February *nd through *rd ****.*I booked several rooms for me and my guest to now find out the hotel has cancelled the rooms, because they already sent for preauthorization of credit card charges.**When the reservation was made it clearly stated like it always do is "pay at hotel" when arrived. Why are rooms being cancelled with this choice by on my reservations. I now have no room for the Superbowl two weeks before the game.
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Customer service issue
Reported by GetHuman1973049
Jan 15th, 2019 - 9 mons ago
I have an issue with Backpage.com too
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Seen by 8 customers so far
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GetHuman1973049 started working on this issue
Jan 15th 11:58pm