Mobile Number Updation ** L.L No. ***-******** ** Customer id ********** ** Account Num...

GetHuman5893855's customer service issue with BSNL from March 2021

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The issue in GetHuman5893855's own words
Mobile Number Updation ** L.L No. ***-******** ** Customer id ********** ** Account Number ************Before * months I mother had requested to change connection name from my mother's name Laxmi Sudalai Yadav to my name Mahindran Sudalai Yadav and as per connection change i had requested to update my mail id (*****@***.com) and mobile Number (**********) but Still its not been updated I have visited the Office for this request * times so far i have visited the office and Provided the application at Sabarmati Dharamnagar near Snananagar BSNL Branch to the lady and gents they are telling me to give an appliation which i have given multiple times to update my mail id and mobile number they are telling that it will be updated but still its not updated and while calling to customer care most of the time line is connecting to different zones (south and other regions and they are asking me to call from local SIM which I did from * numbers requesting from my friends and relatives) to check the updation finally when the call is connected they are telling we can't see any application and don't have rights to update the details so for updation i have to visit local BSNL office which i have visited multiple times So kindly consider this mail and request you to update my mail id and mobile number as its critical for getting the bill for my connection and i have to submit this bill in my company for reimbursement so Kindly help me with my latest bill and updation*Your's Sincerely,Mahindran S Yadav***********

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BSNL

Customer service issue
Reported by GetHuman5893855
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1467 others
0 customers following this

Timeline

GetHuman5893855 started working on this issue
Mar 27th 2:43pm

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