We live in a town home community in Lincoln Nebraska, our addresses on Carlton Drive ZI...

GetHuman-marybelc's customer service issue with BNSF Railway from November 2018

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The issue in GetHuman-marybelc's own words
We live in a town home community in Lincoln Nebraska, our addresses on Carlton Drive ZIP Code *****. It just seems like the engines in the hours of the night time sit in idol all night long out in back of our residence anywhere from mid night all night long with their engines continually running. Residents are finding it hard to have a complete night of sleep as well as visitors sleeping over getting a good nights rest. Just wondering if there’s a way that the engines can be shut down or moved even *** yards ahead to where it’s not so noticeable as to the sound of the engine is rumbling at night. The sound is so loud it does move pictures on our walls. It’s not so bad if it would happened in frequently but it happened several times in a weeks time. We are an elderly couple, love the community we live in but the engine is in our backyard seem to detour from the comfort of our residing here permanently . Just wondering if there is some how we can work together to make this a better situation to where it isn’t so uncomfortable for ou residence here in this community. Any help you could give us would be greatly appreciated. Thank you will wait for a reply or any suggestions you could give us. Kind regards.
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BNSF Railway

Customer service issue
Reported by GetHuman-marybelc
Nov 24th, 2018 - 10 mons ago
I have an issue with BNSF Railway too
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Seen by 6 customers so far
Similar issue to 27 others
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GetHuman-marybelc started working on this issue
Nov 24th, 2018 3:33pm