HELP! I can't reach anyone at BNPressS*****@***.com and I cannot even get into my accou...

GetHuman2043677's customer service issue with BN.com from January 2019

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The issue in GetHuman2043677's own words
HELP! I can't reach anyone at BNPressS*****@***.com and I cannot even get into my account that I've had for years. Tried to get in yesterday after being asked to change my password. It would not take any of the passwords I tried to reset and now I'm completely locked out. As an author, I have an expensive promotion beginning Tuesday and I must change the price of the book being promoted. So. . . can you lead me to some HELLP? (author, Cricket Rohman)
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BN.com

Customer service issue
Reported by GetHuman2043677
Jan 26th, 2019 - 3 mons ago
I have an issue with BN.com too
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Seen by 2 customers so far
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Timeline
GetHuman2043677 started working on this issue
Jan 26th 1:56pm