A Stocks...

GetHuman5423518's customer service issue with BMW from November 2020

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The issue in GetHuman5423518's own words
A Stocks* *** Idle Road* Bradford* West Yorkshire * * ************* BD* *AW * UK***Dear Sirs*Friday we took delivery of our second new BMW X* this time *.* petrol X* X Line*The previous one was a **** X* *.* diesel, both are sport autos. and were * are superb.*I have to say that on the thirty or so mile driving home the new X line is a lot smoother .Quieter, rides better, a more refined car. The SE had only covered **,*** miles in the Three years. So it was still in good condition*However The SE had rear electric seat droppers, a sliding bench, a CD slot, Adjustable steering pressure.*All things that have been dropped on a far more expensive car. All the things I expected in the new model*I am altogether disappointed by the things missing on th e X line, d as such would like to ask for a refund*gift of some kind to go some way to make up for our loss.*Even though the brochure says extended storage, none can be found under the leather sport seats. *I await your kind reply. I personally feel it us unfair to remove these items and not tell the general public.Especially when they are buying a higher spec.model.**Regards Anthony and Brenda Stocks.

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BMW

Customer service issue
Reported by GetHuman5423518
Nov 1st, 2020 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 115 others
0 customers following this

Timeline

GetHuman5423518 started working on this issue
Nov 1st, 2020 7:19pm
GetHuman5423518 indicated the issue is not fixed yet.
Nov 3rd, 2020 11:44pm
GetHuman5423518 indicated the issue is not fixed yet.
Nov 3rd, 2020 11:45pm