Dear sir*madam*I am the owner of a BMW ***d (Reg ** WX ****) which I purchased new from...

GetHuman-jpbyrnes's customer service issue with BMW from May 2018

3 views
 | 
629 similar
 | 
0 following
Help with my BMW issue
First: share to improve GetHuman-jpbyrnes's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jpbyrnes to get a BMW rep on the line!
Always use the GetHuman Phone tocall BMW. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jpbyrnes may need:
Name, Address, Phone number, Email, and Vehicle Identification Number
The issue in GetHuman-jpbyrnes's own words
Dear sir*madam*I am the owner of a BMW ***d (Reg ** WX ****) which I purchased new from J. Donohue’s, Enniscorthy, Co. Wexford. The car has only circa ***km of use and is currently parked up unfit for use due to terrible knocking from the timing chain area. This car also suffer power loss and had to have the duel mass flywheel changed in it in the summer of **** by the main dealer. *As a self-employed Consultant Surveyor and currently have no personal means of transport and am dependent on good will of family, friends and clients for lifts which in turn is costing me considerable loss of earnings. *I herewith notifying BMW of this unacceptable situation which I would never expect with €**,***'s worth of German engineering (which I feel is currently only fit for the scrap heap) and I would like to give BMW the chance rectify this as a matter of urgency. *Should I not have received a satisfactory response within the coming days I will instruct my Solicitor to whom I have spoke about this matter with to pursue BMW through the legal channels and recover all the repair costs, loss of earnings etc which my Actuary can establish. *I am a fair person and trust you will to be the same – please note I am not the type of person that will settle any such action on the steps of the court - if BMW wish to proceed that route I will request the case to go to trial and hopefully appear in the national papers. * I look forward to hearing from you in due course. *Yours sincerely ***John Byrne***********
GetHuman-jpbyrnes did not yet indicate what BMW should do to make this right.
I have an issue with BMW too
How GetHuman-jpbyrnes fixed the problem
We are waiting for GetHuman-jpbyrnes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get BMW's attention and get better help faster. Tap below to get started.
Having BMW issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would BMW email you?
This email address isn't valid
Follow this issue
See how GetHuman-jpbyrnes fixes it.
This email address isn't valid

BMW

Customer service issue
Reported by GetHuman-jpbyrnes
May 15th, 2018 - 10 mons ago
I have an issue with BMW too
Not resolved
Seen by 3 customers so far
Similar issue to 629 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jpbyrnes started working on this issue
May 15th, 2018 4:37pm