I have a blu DashXL D***U *IEMI: **************** tried running software update, it kep...

GetHuman1635113's customer service issue with BLU from November 2018

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The issue in GetHuman1635113's own words
I have a blu DashXL D***U *IEMI: **************** tried running software update, it kept failing , so i called tech support, they told me to run a factory rest. after running reset, now stuck in the update phone screen. I was told to contact Jeg and sons who told me they did not service my IEMI. called Blu back have submitted an email with all info asked. Am still waiting for a response. my phone is completely useless. Help please.* ref ***D**BSXg *****T*AqSow:ref
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Customer service issue
Reported by GetHuman1635113
Nov 27th, 2018 - 9 mons ago
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GetHuman1635113 started working on this issue
Nov 27th, 2018 4:53am
GetHuman1635113 indicated the issue is not fixed yet.
Nov 27th, 2018 4:54am