For the Third time in a month I have driven ** miles one way to the nearest BJ'S store...

GetHuman-jwiegand's Complaint issue with BJs.com from May 2020

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The issue in GetHuman-jwiegand's own words
For the Third time in a month I have driven ** miles one way to the nearest BJ'S store to purchase Store Brand Cat Litter. Today I found out you are no longer carrying the popular product. The litter is a little cheaper than the name brands a works ** times better.* This was a very poor business decision. Why would Persons like myself drive to BJ'S to purchase a product that can be bought elsewhere for the same price. * My opinion is word "Marketing". That would mean stocking the popular items that sell and to get customers in the store. But perhaps the person who made this decision was swayed by "Kickbacks", After all there's no money in products you make yourself.* As for us we will find another place to buy are pet supplies that's a little closer and save time and gas. Perhaps we will visit BJ'S half as much or less. * A very unhappy Customer,* Jim Wiegand

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BJs.com

Complaint issue
Reported by GetHuman-jwiegand
May 29th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 345 others
0 customers following this

Timeline

GetHuman-jwiegand started working on this issue
May 29th, 2020 6:45pm
GetHuman-jwiegand indicated the issue is not fixed yet.
May 30th, 2020 12:15am