My membership renewed on ****** and I was charged $*** when it should have been $**. I...

GetHuman4698362's customer service issue with BJs.com from April 2020

Help with my BJs.com issue
The issue in GetHuman4698362's own words
I am try NOT to be overcharged for my annual membership ... My membership renewed on ****** and I was charged $*** when it should have been $**. I would like a $** refund.*Membership * ***********. I e-mailed BJ's about this on ****** but never received a reply.*I thought this was a chat!
Make this right by giving me a $** refund
I tried e-mail and got no response
How GetHuman4698362 fixed the problem
I initially contacted BJ's via e-mail and after * weeks I got no reply. An hour after I contacted gethuman, I had a message from BJ's and less than ** hours after that BJ's informed me that they would issue the credit that I requested.
Do you have a customer issue as well?
We can help you get BJs.com's attention and get better help faster. Tap below to get started.
Having BJs.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

BJs.com

Auto renew
Customer service issue
Reported by GetHuman4698362
Apr 22nd, 2020 - 10 months ago
Fixed
GetHuman4698362 shared how to fix
Seen by 9 customers so far
Similar issue to 174 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4698362 started working on this issue
Apr 22nd, 2020 7:07pm
GetHuman4698362 confirmed the issue is fixed. Hooray!
Apr 23rd, 2020 2:56pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians