Hi My name is Paula Davis. About a week ago I purchase wells farm plantain chips as th...

GetHuman4540039's Complaint issue with BJs.com from March 2020

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The issue in GetHuman4540039's own words
Hi My name is Paula Davis. About a week ago I purchase wells farm plantain chips as the corona virus had my kids home all day. so we purchase * packs. On Monday ********* my kids opened one which was no good. This is an item we have purchase in the past with no issues. I attempted to exchange them on Wednesday *********. The young lady in the customer service area was not just rude, she was very abrasive with an arrogant demeanor. She informed me we are not taking back there are note all over the store. I have been a customer of BJs for over ** years. I spend more than $**,*** a year in your store and fine the treatment to be a little less than courteous. I felt disrespected. I left the items and tried calling to speak to a manger. However no one answer or returned my calls. This is my final attempt to resolve the problem I have with this matter. My account number is as follows *********** and I can be reach at (***) ***-****. Thanks

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BJs.com

Complaint issue
Reported by GetHuman4540039
Mar 27th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 89 others
0 customers following this

Timeline

GetHuman4540039 started working on this issue
Mar 27th, 2020 10:45pm

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