I am locked out of my BJs Coupon list. I tried to sign in, but my password was not acc...

GetHuman-gammagru's customer service issue with BJs.com from October 2019

Help with my BJs.com issue
The issue in GetHuman-gammagru's own words
I am locked out of my BJs Coupon list. I tried to sign in, but my password was not accepted. I asked for a new password, which it said was being sent (twice), but no new password was sent. I clicked on "send a email" and was told the system was having problems.

GetHuman-gammagru did not yet indicate what BJs.com should do to make this right.

I have an issue with BJs.com too
How GetHuman-gammagru fixed the problem
The next day I was able to again request a new password which was emailed immediately. I believe the system was being upgraded on your end which caused it not to recognize me. In the future, during an upgrade, it would be helpful if the automatic information would simply state "system being upgraded, please try again in ** hours."
Please help with my BJs.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
i have gone to richie road store in maryland i need to use a hcp cart they are no...Quiero continuar c la Membres*a pero me est*n cobrando ** dol para ser posible me...purchased living room set on line reclining chair, love seat and sofa ******** wa...I ORDERD FOR PU AT BJS NORTHHAVEN AT **:** TODAY THEY WROTE AN D TOLD ME THEY REC...I never received a bill from BUs I When I did get a bill so had no idea what it w...Going to the wrong location. Online order. Order *********. Please cancel.I never received a bill from BJs so when I finally did, I called them to find out...Link my new card to account so I can use the coupons on the app Was at store with...I called customer service to order Berkley Jensen water fountain item ******* and...Due to bank error I had a check returned. I paid for the check but when will my c...
Do you have a customer issue as well?
We can help you get BJs.com's attention and get better help faster. Tap below to get started.
Having BJs.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

BJs.com

Customer service issue
Reported by GetHuman-gammagru
Oct 3rd, 2019 - 3 years ago
I have an issue with BJs.com too
Fixed
GetHuman-gammagru shared how to fix
Seen by 33 customers so far
Similar issue to 102 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-gammagru started working on this issue
Oct 3rd, 2019 12:25am
GetHuman-gammagru indicated the issue is not fixed yet.
Oct 3rd, 2019 12:26am
GetHuman-gammagru confirmed the issue is fixed. Hooray!
Oct 6th, 2019 4:07pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies