My name is Sandra Allard my member * is ***-*-****-***. I purchased a french door refr...

GetHuman1648691's customer service issue with BJs.com from November 2018

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The issue in GetHuman1648691's own words
My name is Sandra Allard my member * is ***-*-****-***. I purchased a french door refridgerator, purchase order* c********* model *LFCS*****S Serial* ***MRBW*****, on November **th **** it was delivered to my home at *:** pm. When it was finally in the house. I noticed a dent which runs from back to front on the right side. The two men that delivered it said that a it happened because my entry was to small. Funny the week before my new stove which by the way is also **" wide was unscaved. I would like someone to contact me about this matter. my home phone * is ***-***-**** my cell is ***-***-****. I'm a little upset that I cannot reach anyone on the help line. Buy the way I do love the fridge. I really don't want to go through a swap out. I've waited a long time to purchase new appliances, and it was a lot of work to unload the old one into the new fridge. Sincerly Sandra Allard
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BJs.com

Customer service issue
Reported by GetHuman1648691
Nov 28th, 2018 - 9 mons ago
I have an issue with BJs.com too
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Timeline
GetHuman1648691 started working on this issue
Nov 28th, 2018 9:32pm
GetHuman1648691 indicated the issue is not fixed yet.
Nov 28th, 2018 9:49pm