My wife bought me a ** inch TV set but UPS delivered it smashed.**I opened case number...

GetHuman-mpiatos's Complaint issue with BJ's Wholesale Club from July 2020

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The issue in GetHuman-mpiatos's own words
My wife bought me a ** inch TV set but UPS delivered it smashed.**I opened case number ******* but all the representative could do was schedule a UPS pickup to return the TV and tell me the TV was out of stock.**I thought BJs was better than that. That you'd be able to replace my TV with something equal or better since I'm your customer and it's not my fault the TV arrived with a smashed screen. I still want a replacement TV.

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BJ's Wholesale Club

Complaint issue
Reported by GetHuman-mpiatos
Jul 9th, 2020 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 479 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-mpiatos started working on this issue
Jul 9th 9:40pm
GetHuman-mpiatos indicated the issue is not fixed yet.
Jul 10th 2:07am
GetHuman-mpiatos indicated the issue is not fixed yet.
Jul 10th 2:13am
GetHuman-mpiatos indicated the issue is not fixed yet.
Jul 10th 2:14am
GetHuman-mpiatos indicated the issue is not fixed yet.
Jul 10th 2:15am