I ordered Truly Calm KN** Protective Face Masks, ** ct., along with paper towels, regul...

GetHuman-ruthseto's Complaint issue with BJ's Wholesale Club from June 2020

Help with my BJ's Wholesale Club issue
The issue in GetHuman-ruthseto's own words
I ordered Truly Calm KN** Protective Face Masks, ** ct., along with paper towels, regular face masks and face shields. I did not receive the KN** masks. I would prefer to receive the KN** masks, but if there are none, I expect a refund of $**.** and tax. I received three boxes via UPS on Sat ***. There was one product in each box. The boxes were not tampered with. Tracking Number**ZA*************** and *ZA*************** Why are there * numbers?

GetHuman-ruthseto did not yet indicate what BJ's Wholesale Club should do to make this right.

How GetHuman-ruthseto fixed the problem
Product delivered. Why one hundred characters.*Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Do you have a customer issue as well?
We can help you get BJ's Wholesale Club's attention and get better help faster. Tap below to get started.
Having BJ's Wholesale Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

BJ's Wholesale Club

Complaint issue
Reported by GetHuman-ruthseto
Jun 8th, 2020 - 5 months ago
GetHuman-ruthseto shared how to fix
Seen by 5 customers so far
Similar issue to 456 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-ruthseto started working on this issue
Jun 8th 11:36pm
GetHuman-ruthseto confirmed the issue is fixed. Hooray!
Jun 9th 1:14am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies