Used to be a Costco customer BUT find that the personal at the Oaks, Pa. store has there act together. The managers I believe are Debbie & Eddie and the customer service rep. Aj know their customers by name. re

GetHuman-yourout's Complaint issue with BJ's Wholesale Club from May 2020

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The issue in GetHuman-yourout's own words
Make buying from your company a happier experience. ... As a senior at age ** I can"t understand Why you claim that by loading your coupons is an easy solution to the present problem. WHY not enter the complete catalog of coupons into the checkout registers and we get credit for what we buy? Nothing more! My senior friends feel the same. The Oaks store deals with many many seniors. Thank you and GOD BLESS AMERICA*
How difficult BJ's are making it to keep a loyal customer. That's why they hire computer experts
Try listening to the customer that wants to spend their hard earned dollars with their business.
I believe when you find a winner, you stick with that winner until they make it difficult to stay. I received a thank you note from BJ's thanking me for being a loyal customer.
*st time may be a charm. But my dad used to tell me "Don't hold your breath"**Thanks for your ear in this matter.
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BJ's Wholesale Club

Coupon computer
Complaint issue
Reported by GetHuman-yourout
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 432 others
0 customers following this

Timeline

GetHuman-yourout started working on this issue
May 23rd, 2020 12:26am

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