I am a loyalty member that spends a lot of money at BJ’s. Recently your Florence Kentuc...

GetHuman-cmarando's customer service issue with BJ's Restaurants, Inc. from June 2018

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The issue in GetHuman-cmarando's own words
I am a loyalty member that spends a lot of money at BJ’s. Recently your Florence Kentucky restaurant started charging if me *.** cents for a taste of beer that I wasn’t sure I would like to try. I don’t do this often, but occasionally. *This policy seems petty and one that should be eliminated for all patrons or at least loyalty members. I like your restaurant, but seriously!*I am sure some patrons abuse a sample, but not all. *This is a “nickel and dime” policy that offends my loyalty and just hurts your employees.
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BJ's Restaurants, Inc.

Customer service issue
Reported by GetHuman-cmarando
Jun 15th, 2018 - 9 mons ago
I have an issue with BJ's Restaurants, Inc. too
Fixed
Seen by 9 customers so far
Similar issue to 5 others
0 customers following this
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Name on the reservation
Timeline
GetHuman-cmarando started working on this issue
Jun 15th, 2018 11:20am
GetHuman-cmarando shared this issue with others over email
Jun 15th, 2018 11:20am
GetHuman-cmarando indicated the issue is not fixed yet.
Jun 15th, 2018 12:45pm
GetHuman-cmarando indicated the issue is not fixed yet.
Jun 16th, 2018 12:22pm
GetHuman-cmarando indicated the issue is not fixed yet.
Jun 18th, 2018 1:14pm