Secured credit card issue. I have phone number but am looking for website. Apparently...

GetHuman-ksmiths_'s customer service issue with BCU from August 2020

Help with my BCU issue
The issue in GetHuman-ksmiths_'s own words
Secured credit card issue. I have phone number but am looking for website. Apparently something has happened and at atm im being informed that the pin is incorrect. I did not change my pin

GetHuman-ksmiths_ did not yet indicate what BCU should do to make this right.

How GetHuman-ksmiths_ fixed the problem
Contact ***** ***** this is the number used to change your pin on your secured credit card
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BCU

Customer service issue
Reported by GetHuman-ksmiths_
Aug 10th, 2020 - 10 months ago
Fixed
GetHuman-ksmiths_ shared how to fix
Seen by 17 customers so far
Similar issue to 4 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-ksmiths_ started working on this issue
Aug 10th, 2020 5:54pm
GetHuman-ksmiths_ confirmed the issue is fixed. Hooray!
Aug 10th, 2020 6:15pm