We are out of country and cannot call BC Hydro. I can't believe they don't have email o...

GetHuman-kingpres's customer service issue with BC Hydro from September 2018

1 view
 | 
90 similar
 | 
0 following
Help with my BC Hydro issue
First: share to improve GetHuman-kingpres's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kingpres's next move: talk to BC Hydro when they open (we'll send a reminder).
BC Hydro's call center is closed now. We will text or email GetHuman-kingpres when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-kingpres can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-kingpres's own words
We are out of country and cannot call BC Hydro. I can't believe they don't have email or live chat contact options in the **st Century. Twice I have paid a bill to BC Hydro through RBC for **.** and continue to get warnings of collections. For some reason BC Hydro is receiving my payments into an account *********. The payments need to go into an account ********* which is for our last address in Mission BC. Can you please help me to contact them? Thank you so much!
GetHuman-kingpres did not yet indicate what BC Hydro should do to make this right.
I have an issue with BC Hydro too
How GetHuman-kingpres fixed the problem
We are waiting for GetHuman-kingpres to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get BC Hydro's attention and get better help faster. Tap below to get started.
Having BC Hydro issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would BC Hydro email you?
This email address isn't valid
Follow this issue
See how GetHuman-kingpres fixes it.
This email address isn't valid

BC Hydro

Customer service issue
Reported by GetHuman-kingpres
Sep 28th, 2018 - 24d ago
I have an issue with BC Hydro too
Not resolved
Seen by 1 customer so far
Similar issue to 90 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman-kingpres started working on this issue
Sep 28th 12:22am